1. Information We Collect

We may collect the following categories of information.

Personal Information

When you contact us, request information, schedule a consultation, or use our services, we may collect:

• Full Name
• Business Name
• Practice Name
• Email Address
• Phone Number
• Mailing Address
• Job Title
• Medical Specialty
• NPI (if voluntarily provided)
• Business-related information
• Any information submitted through contact forms

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referral URLs
• Pages Visited
• Date and Time of Visit
• Session Duration
• Clickstream Data

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Improve security

Users may disable cookies through their browser settings; however, some website features may not function properly.

2. How We Use Your Information

We use information to:

• Respond to inquiries
• Provide medical billing services
• Manage Revenue Cycle Management (RCM)
• Process Credentialing requests
• Verify insurance information
• Improve customer service
• Communicate with clients
• Schedule consultations
• Improve website functionality
• Send requested information
• Deliver newsletters (if subscribed)
• Detect fraud
• Protect website security
• Comply with legal obligations

3. Medical Billing Information

Easy Billing Solutions LLC provides medical billing and healthcare administrative services to healthcare providers.

When acting as a Business Associate for healthcare providers, we process healthcare-related information only as instructed by our clients and in accordance with applicable laws and contractual obligations.

We do not use client information for our own marketing purposes.

4. HIPAA Compliance

Easy Billing Solutions LLC is committed to maintaining administrative, technical, and physical safeguards designed to protect healthcare information entrusted to us.

Where applicable, we support our clients’ compliance efforts through Business Associate Agreements (BAAs) and appropriate security measures.

5. How We Share Information

We do not sell your personal information.

We may share information with:

• Authorized employees
• Contracted service providers
• Cloud hosting providers
• IT support vendors
• Payment processors
• Government authorities when required by law
• Legal advisors
• Regulatory agencies when legally required

All third parties are expected to protect information in accordance with applicable legal and contractual obligations.

6. SMS Communications

If you provide your phone number and consent to receive text messages, we may send communications related to:

• Appointment confirmations
• Account notifications
• Customer support
• Billing updates
• Service-related communications
• Promotional messages (only where permitted and with applicable consent)

Message frequency may vary.

Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us directly.

7. Email Communications

We may send:

• Service updates
• Billing notifications
• Business communications
• Newsletters
• Educational content
• Marketing emails (where legally permitted)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When no longer required, information is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Request data portability
• Object to certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

12. Children’s Privacy

Our website and services are intended for business and healthcare professionals and are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

13. International Users

If you access our website from outside the United States, your information may be transferred to and processed in countries where we or our service providers operate.

By using our website, you acknowledge and consent to such transfers where permitted by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Easy Billing Solutions LLC

Website: https://ebillingsolution.com

Email: technicaldp@ebillingsolution.com

Phone: +1 (737) 910-0946

16. California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, correct, delete, and limit the use of certain personal information, subject to applicable exceptions.

17. Changes in Business Ownership

If Easy Billing Solutions LLC is involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable legal obligations.

18. Consent

By accessing or using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.